FAQs

Why Choose Eco Joe Lawn Care?

We’re not just about cutting grass—we care about the health of your lawn and the environment. Our all-electric equipment delivers a quieter, cleaner lawn care experience with zero emissions. Plus, we stand by our work! If you’re ever unsatisfied, just let us know—we’ll come back and make it right.

How Does Electric Lawn Care Benefit Me?

Our all-electric mowers, trimmers, and blowers mean:
Less Noise – No loud gas-powered engines disrupting your home.
Zero Emissions – Cleaner air for your family, pets, and community.
Powerful, High-Quality Cuts – Our all-electric equipment outperforms their gas-powered equivalent tools.

What If My Lawn Is Overgrown?

If your grass is over 6 inches tall or hasn’t been mowed in over two weeks, an additional charge will apply for the first cut. If your lawn exceeds 12 inches in height, we may not be able to service it with our equipment. Overgrown lawns may take a couple of mowing cycles to regain a well-manicured look.

Should I Aerate My Lawn?

Absolutely! Aeration is one of the best things you can do for a healthy, lush lawn. We use a core aerator to remove small soil plugs (2–3 inches deep), which helps:

  • Loosen compacted soil.

  • Improve air, water, and nutrient absorption.

  • Promote deep, strong root growth.

  • Support beneficial microbes in the soil.

What Happens on Rainy Days?

We may still service your lawn if it’s light rain. However, in the case of heavy rain or severe weather, we’ll reschedule your service to the next available day. In extreme cases, weather delays may push back service for the entire week.

Do I Need to Secure My Pets?

We love dogs! For safety reasons, we recommend keeping pets indoors or in a secured area on your scheduled service day. While we make every effort to close gates, we cannot be responsible for pet security. Also, as a courtesy to our crew, please clean up after your pets the day before service.

Do You Offer Weed Control Services?

No, we do not provide spray weed control. However, we’re happy to refer you to trusted local professionals who do.

Do You Offer Irrigation Services?

Yes, we offer seasonal sprinkler blowouts. However, we don’t offer any irrigation installation services, but we’re happy to refer you to trusted local professionals who do.

What Should I Do If There’s a Problem with My Service?

If something isn’t right, please notify us within 24 hours of your scheduled service. If reported within this timeframe, we’ll return to fix the issue. If too much time passes, we’ll make a note of the issues in our system, and review it before our next scheduled service. When too much time passes, it becomes difficult to determine what went wrong.

What If My Property Gets Damaged?

If you notice damage that may have been caused by us, contact us within 24 hours of your last service. We will assess the situation and either repair the damage or find a fair resolution.

Do You Collect Grass Clippings?

No, unless the grass is too overgrown, we mulch the clippings back into your lawn. This provides natural nutrients that act as an organic fertilizer, helping your lawn retain moisture and stay healthier, resulting in healthier, richer looking lawns.

What Other Lawn Services Do You Offer?

In addition to mowing and edging, we provide:

  • Pet & Child-safe Organic Fertilization

  • Hedge & Shrub Pruning

  • Core Aeration

  • Overseeding

  • Dethatching

  • Sprinkler Blowouts

If you have any other questions, feel free to contact us—we’re happy to help!

Contact Us

We’d love to hear from you! Whether you’re ready to schedule a service, have questions about what we offer, or need guidance on your landscaping needs, Eco Joe is here to help. Fill out the form, and we’ll get back to you as soon as possible.